Initiate Your Return/Exchange: Click here to begin the process.

Follow the Online Guide: Complete the steps on our secure return portal.

Pack & Ship: Include your packing slip in the return package and ship it from your preferred post office or USPS location.

You have 14 days from the date of delivery to return your item.

Ensure the item is new, unworn, and with all original tags and labels attached.

We recommend using your local postal service and obtaining a tracking number.

We are not responsible for lost packages.

All returns should be shipped to the following address:

Address

Faulty Items:

Report faulty items within 7 days of receiving them.

Reporting after 7 days may result in a delayed return acceptance.

If you received an incorrect item, contact us within 24 hours of receiving your package.

Refunds:

We reserve the right to refuse requests for refunds or exchanges based on our return policy.

To receive a refund:

The returned package must reach us within 14 business days of the delivery date.

All items must have their original tags.

All items must be new, unworn, free of stains, tears, unpleasant odors, etc.

Orders of 10 or more units of the same item cannot be returned, exchanged, or credited.

Price adjustments cannot be made for items purchased at a discounted price.

Original shipping costs are non-refundable.

Swimwear can only be returned if the original hygiene plastic is intact.

Underwear cannot be returned.

Sale items can only be returned for store credit or exchange. No refunds will be issued, regardless of coupon code usage.

Customers are responsible for return shipping costs for exchanges or refunds.

Refunds will not be issued for garments received in poor condition. We will be very strict about the condition of the garments (makeup stains, odors, etc.).

You can cancel an order within 4 hours of placing it.

Orders placed with a gift card are not returnable or exchangeable.

Refunds will be processed using the original payment method (credit card, PayPal, store credit, or a combination).

You will receive a refund confirmation email once your returned package is processed.

Refund processing times for credit card payments may vary depending on your bank.

PayPal refunds are instant.

Need a different size, color, or a whole new item? We're happy to exchange your purchase within 14 business days. Simply return the original item, and we'll process your exchange with no restocking fees and provide free shipping for your replacement. *Please note: Additional fees may apply if your replacement item is higher in price than the original.

Gift Card Policy

We offer one exchange or return per order where you can opt to receive store credit.

Final Sale Notice

Please note that items designated as "final sale" are not eligible for return or exchange.

Exchange Discount Limitations

Discounts applied to your original purchase cannot be transferred to an exchanged item.